Issued Patents All Time
Showing 1–7 of 7 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9247070 | Method of operating a contact center | Patrick Hession, John Costello, Owen Friel | 2016-01-26 |
| 8929533 | Peer to peer contact center | Tony McCormack, Neil O'Connor, Patrick Hession | 2015-01-06 |
| 8756326 | Using interactive communication session cookies in web sessions | John H. Yoakum | 2014-06-17 |
| 8224922 | Work flow engine for controlling delivery of media treatments to customer contacts | Patrick Hession, John Duncan, Lee Dalsu | 2012-07-17 |
| 7769161 | Contact center | Patrick Hession, Tony McCormack | 2010-08-03 |
| 7613824 | Method of using a web-browser to pass information from a first web-entity to one of a plurality of second web-entities | Breandan Dalton, Seamus MacConaonaigh | 2009-11-03 |
| 7225232 | Using existing web-based information to generate responses to user queries | — | 2007-05-29 |