Issued Patents All Time
Showing 1–18 of 18 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11122059 | Integrated resource landscape system | Brandon Sloane, Rachel Yun Kim Bierner, Mark Earl Brubaker, Regina Yee Cadavid, Cora Yan Quon | 2021-09-14 |
| 11087323 | Exposure based secure access system | Brandon Sloane, Michael Thomas Malarkey, Brian Diederich | 2021-08-10 |
| 11023812 | Event prediction and impact mitigation system | Brandon Sloane | 2021-06-01 |
| 10810006 | Indicator regression and modeling for implementing system changes to improve control effectiveness | Brandon Sloane, Brian Diederich | 2020-10-20 |
| 10664498 | Interconnected graph structured database for identifying and remediating conflicts in resource deployment | Brandon Sloane, Rachel Yun Kim Bierner, Mark Earl Brubaker, Regina Yee Cadavid, John Howard Kling +2 more | 2020-05-26 |
| 9247070 | Method of operating a contact center | Patrick Hession, Arik Elberse, Owen Friel | 2016-01-26 |
| 9232060 | Management of contact lists | David Murray, Frank McGuire, Martin Walker | 2016-01-05 |
| 9049291 | Intelligent tagging for multimedia call recording purposes using continuous metadata | Thomas Joseph Moran, David Murray | 2015-06-02 |
| 9024993 | System and method for automatically managing participation at a meeting or conference | Patrick Hession, Tony McCormack, Frank McGuire | 2015-05-05 |
| 8934618 | Method for analysing an interactive voice response system | Tony McCormack, John H. Yoakum | 2015-01-13 |
| 8897428 | Managing recordings of communications sessions | Martin Walker, David Murray | 2014-11-25 |
| 8873737 | Routing communication sessions in a contact center | Thomas Joseph Moran, David Murray, Peter Flannery, Hugh Tynan, Enda Dooley | 2014-10-28 |
| 8849907 | System and method for notifying participants of topics in an ongoing meeting or conference | Patrick Hession, Tony McCormack | 2014-09-30 |
| 8547880 | Method and system for replaying a portion of a multi-party audio interaction | John H. Yoakum, Tony McCormack | 2013-10-01 |
| 8363810 | Method and system for aurally positioning voice signals in a contact center environment | John H. Yoakum, Tony McCormack | 2013-01-29 |
| 8144633 | Method and system for controlling audio in a collaboration environment | John H. Yoakum, Tony McCormack | 2012-03-27 |
| 8121269 | System and method for automatically managing participation at a meeting | Patrick Hession, Tony McCormack, Frank McGuire | 2012-02-21 |
| 7796747 | Method and system for management of queues in contact centers | Tony McCormack, Patrick Hession | 2010-09-14 |