Issued Patents All Time
Showing 1–9 of 9 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11734330 | Processing unstructured voice of customer feedback for improving content rankings in customer support systems | Igor A. Podgorny, Warren Bartolome, Benjamin Indyk | 2023-08-22 |
| 11429988 | Method and system for increasing use of mobile devices to provide answer content in a question and answer based customer support system | Igor A. Podgorny, Matthew Cannon, Warren Bartolome | 2022-08-30 |
| 10755294 | Method and system for increasing use of mobile devices to provide answer content in a question and answer based customer support system | Igor A. Podgorny, Matthew Cannon, Warren Bartolome | 2020-08-25 |
| 10599699 | Processing unstructured voice of customer feedback for improving content rankings in customer support systems | Warren Bartolome, Igor A. Podgorny, Benjamin Indyk | 2020-03-24 |
| 10496637 | Method and system for personalizing software based on real time tracking of voice-of-customer feedback | Igor A. Podgorny, Warren Bartolome, Benjamin Indyk | 2019-12-03 |
| 10134050 | Method and system for facilitating the production of answer content from a mobile device for a question and answer based customer support system | Igor A. Podgorny, Matthew Cannon | 2018-11-20 |
| 10083213 | Method and system for routing a question based on analysis of the question content and predicted user satisfaction with answer content before the answer content is generated | Igor A. Podgorny, Matthew Cannon, Todd Frey Goodyear | 2018-09-25 |
| 8788334 | Online marketing platform | Robert Brett Rose, Nichole Goodyear, Camille Matthews, Jeremy Ralph Wiles, Mark J. Seaman +3 more | 2014-07-22 |
| 8656298 | System and method for conducting online campaigns | Robert Brett Rose, Owen Adams, Brian Douglas Derfer, Nichole Goodyear, Camille Matthews +3 more | 2014-02-18 |