| 12229511 |
Automatically generated question suggestions |
Steven Ware Jones, Jennifer A. Mallette, Jacob Lewis |
2025-02-18 |
| 11941367 |
Question generation by intent prediction |
Jacob Lewis, Jennifer A. Mallette, Steven Ware Jones |
2024-03-26 |
| 11657810 |
Query routing for bot-based query response |
Steven Ware Jones, Jacob Lewis, Shuai Wang, Jennifer A. Mallette, Jia Liu +1 more |
2023-05-23 |
| 11651250 |
Automatically generated conversation output |
Jennifer A. Mallette, Shuai Wang, Steven Ware Jones, Jacob Lewis, Jia Liu +1 more |
2023-05-16 |
| 11532384 |
Personalized offline retrieval of data |
Archit Verma, Jennifer A. Mallette |
2022-12-20 |
| 11522730 |
Customized meeting notes |
Jennifer A. Mallette, Steven Ware Jones, Nicholas Fong, Vivek Salve |
2022-12-06 |
| 11477142 |
Question suggestion and agent transfer to advance a customer support conversation |
Jacob Lewis, Jennifer A. Mallette, Steven Ware Jones |
2022-10-18 |
| 11392647 |
Intent-based question suggestion engine to advance a transaction conducted via a chatbot |
Jennifer A. Mallette, Shuai Wang, Steven Ware Jones, Jacob Lewis, Jia Liu +1 more |
2022-07-19 |
| 11095578 |
Technology for chat bot translation |
Steven Ware Jones, Jennifer A. Mallette, Jacob Lewis, Vivek Salve |
2021-08-17 |
