Issued Patents All Time
Showing 1–15 of 15 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11657810 | Query routing for bot-based query response | Steven Ware Jones, Jacob Lewis, Shuai Wang, Jennifer A. Mallette, Ruchi Asthana +1 more | 2023-05-23 |
| 11651250 | Automatically generated conversation output | Jennifer A. Mallette, Shuai Wang, Steven Ware Jones, Ruchi Asthana, Jacob Lewis +1 more | 2023-05-16 |
| 11645142 | Use sequential set index for root cause location and problem verification | Zhan Peng Huo, Pei Ci Fang, Nan Mu, Lin Su | 2023-05-09 |
| 11392647 | Intent-based question suggestion engine to advance a transaction conducted via a chatbot | Ruchi Asthana, Jennifer A. Mallette, Shuai Wang, Steven Ware Jones, Jacob Lewis +1 more | 2022-07-19 |
| 11170173 | Analyzing chat transcript data by classifying utterances into products, intents and clusters | Jennifer A. Mallette, Steven Ware Jones, Vivek Salve | 2021-11-09 |
| 10634477 | Comprehensive detection tool for steering knuckle | Bowen Xue, Qi Cang, Ruisong Tong, Jiandong Guo | 2020-04-28 |
| 9886251 | Optimized compiling of a template function | Xiao Feng Guan, JiuFu Guo, Jin Song Ji | 2018-02-06 |
| 9875088 | Optimized compiling of a template function | Xiao Feng Guan, JiuFu Guo, Jin Song Ji | 2018-01-23 |
| 9684497 | Optimized compiling of a template function | Xiao Feng Guan, JiuFu Guo, Jin Song Ji | 2017-06-20 |
| 9524153 | Optimized compiling of a template function | Xiao Feng Guan, JiuFu Guo, Jin Song Ji | 2016-12-20 |
| 9459950 | Leveraging user-to-tool interactions to automatically analyze defects in IT services delivery | Anuradha Bhamidipaty, Winnie Cheng, Aliza R. Heching, Anshu N. Jain, James R. Moulic +3 more | 2016-10-04 |
| 9010639 | System and method for reading a two-dimensional array code | Wei Shen, Xiao Wei Guo, Li Duo Zhong | 2015-04-21 |
| 8898092 | Leveraging user-to-tool interactions to automatically analyze defects in it services delivery | Anuradha Bhamidipaty, Winnie Cheng, Aliza R. Heching, Anshu N. Jain, James R. Moulic +3 more | 2014-11-25 |
| 8827159 | Two-dimensional array code | Wei Shen, Xiao Wei Guo, Li Duo Zhong | 2014-09-09 |
| 8644809 | System and method of transmitting electronic voucher through short message | Wei Shen, Xiao Wei Guo, Si Ping Wang, Feng Ai, Li Duo Zhong | 2014-02-04 |