Issued Patents All Time
Showing 1–6 of 6 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10497003 | System and method for managing customer interactions | Juergen Tolksdorf, Christopher Connolly, Merijn te Booij, Herbert Willi Artur Ristock, Robert Kassel +1 more | 2019-12-03 |
| 10171669 | System and method for routing interactions for a contact center based on intelligent and dynamic routing considerations | Nikolay Korolev, Herbert Willi Artur Ristock, David H. Anderson, Todd Hollenberg, Bradley Krug | 2019-01-01 |
| 10007919 | System and method for managing customer interactions | Juergen Tolksdorf, Christopher Connolly, Merijn te Booij, Herbert Willi Artur Ristock, Robert Kassel +1 more | 2018-06-26 |
| 9848084 | Adaptable business objective routing for a contact center | Nikolay Korolev, Herbert Willi Artur Ristock, David H. Anderson, Todd Hollenberg, Bradley Krug | 2017-12-19 |
| 9781270 | System and method for case-based routing for a contact | Todd Hollenberg, Bradley Krug, Herbert Willi Artur Ristock, Nikolay Korolev, David H. Anderson | 2017-10-03 |
| 9350867 | System and method for anticipatory dynamic customer segmentation for a contact center | Herbert Willi Artur Ristock, Todd Hollenberg, Nikolay Korolev, Bradley Krug, David H. Anderson | 2016-05-24 |