Issued Patents All Time
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12147924 | Method and system for dynamic adaptive routing of deferrable work in a contact center | Bayu Aji Wicaksono, Travis Humphreys, Johnson Tse, Abel Chen | 2024-11-19 |
| 11734624 | Method and system for scalable contact center agent scheduling utilizing automated AI modeling and multi-objective optimization | German Andres Velasquez Diaz, Wei Xun Ter, Bayu Aji Wicaksono, I-Hsuan Weng, Jay Michael Langsford | 2023-08-22 |