Issued Patents All Time
Showing 1–2 of 2 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12147924 | Method and system for dynamic adaptive routing of deferrable work in a contact center | Bayu Aji Wicaksono, William D'Attilio, Johnson Tse, Abel Chen | 2024-11-19 |
| 11716423 | Method and system for robust wait time estimation in a multi-skilled contact center with abandonment | Wei Xun Ter, Geir Rosoy, Mohamed Shahul Hameed, Bayu Aji Wicaksono, Brian Robinson | 2023-08-01 |