Issued Patents All Time
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11734624 | Method and system for scalable contact center agent scheduling utilizing automated AI modeling and multi-objective optimization | William D'Attilio, German Andres Velasquez Diaz, Wei Xun Ter, Bayu Aji Wicaksono, I-Hsuan Weng | 2023-08-22 |
| 8503663 | System and method for agent queue activation in a contact center | Brian Mewhinney, Matthew A. Taylor, Donald E. Brown | 2013-08-06 |