Issued Patents All Time
Showing 1–12 of 12 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12375604 | Systems and methods of communication segments | Michael C. Dwyer, Erik A. Strand, Scott R. Wolf, Frank Salinas, Scott A. Kendrick +1 more | 2025-07-29 |
| 12219093 | System and method of determining topics of a communication | Michael C. Dwyer, Erik A. Strand, Scott R. Wolf, Frank Salinas, Scott A. Kendrick +1 more | 2025-02-04 |
| 12137186 | Customer journey contact linking to determine root cause and loyalty | Michael C. Dwyer, Erik A. Strand, Scott R. Wolf, Frank Salinas, Scott A. Kendrick +1 more | 2024-11-05 |
| 11277516 | System and method for AB testing based on communication content | Michael C. Dwyer, Erik A. Strand, Scott R. Wolf, Frank Salinas, Scott A. Kendrick +1 more | 2022-03-15 |
| 10992807 | System and method for searching content using acoustic characteristics | Michael C. Dwyer, Erik A. Strand, Scott R. Wolf, Frank Salinas, Scott A. Kendrick +1 more | 2021-04-27 |
| 10645224 | System and method of categorizing communications | Michael C. Dwyer, Erik A. Strand, Scott R. Wolf, Frank Salinas, Scott A. Kendrick +1 more | 2020-05-05 |
| 10601992 | Contact center agent coaching tool | Michael C. Dwyer, Erik A. Strand, Scott R. Wolf, Frank Salinas, Scott A. Kendrick +1 more | 2020-03-24 |
| 10582056 | Communication channel customer journey | Michael C. Dwyer, Erik A. Strand, Scott R. Wolf, Frank Salinas, Scott A. Kendrick +1 more | 2020-03-03 |
| 10313520 | Real-time compliance monitoring facility | Michael C. Dwyer, Erik A. Strand, Scott R. Wolf, Frank Salinas, Scott A. Kendrick +1 more | 2019-06-04 |
| 9413891 | Real-time conversational analytics facility | Michael C. Dwyer, Erik A. Strand, Scott R. Wolf, Frank Salinas, Scott A. Kendrick +1 more | 2016-08-09 |
| 8583434 | Methods for statistical analysis of speech | — | 2013-11-12 |
| 7346509 | Software for statistical analysis of speech | — | 2008-03-18 |