Contact center agent coaching tool

Assignee

• Callminer

Inventors

• Michael C. Dwyer (11 patents)
• Erik A. Strand (11 patents)
• Scott R. Wolf (11 patents)
• Frank Salinas (30 patents)
• Jeffrey A. Gallino (13 patents)
• Scott A. Kendrick (11 patents)
• Shaoyu Xue (10 patents)

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