Issued Patents All Time
Showing 1–25 of 29 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12375604 | Systems and methods of communication segments | Michael C. Dwyer, Erik A. Strand, Scott R. Wolf, Jeffrey A. Gallino, Scott A. Kendrick +1 more | 2025-07-29 |
| 12219093 | System and method of determining topics of a communication | Michael C. Dwyer, Erik A. Strand, Scott R. Wolf, Jeffrey A. Gallino, Scott A. Kendrick +1 more | 2025-02-04 |
| 12137186 | Customer journey contact linking to determine root cause and loyalty | Michael C. Dwyer, Erik A. Strand, Scott R. Wolf, Jeffrey A. Gallino, Scott A. Kendrick +1 more | 2024-11-05 |
| 11277516 | System and method for AB testing based on communication content | Michael C. Dwyer, Erik A. Strand, Scott R. Wolf, Jeffrey A. Gallino, Scott A. Kendrick +1 more | 2022-03-15 |
| 10992807 | System and method for searching content using acoustic characteristics | Michael C. Dwyer, Erik A. Strand, Scott R. Wolf, Jeffrey A. Gallino, Scott A. Kendrick +1 more | 2021-04-27 |
| 10645224 | System and method of categorizing communications | Michael C. Dwyer, Erik A. Strand, Scott R. Wolf, Jeffrey A. Gallino, Scott A. Kendrick +1 more | 2020-05-05 |
| 10601992 | Contact center agent coaching tool | Michael C. Dwyer, Erik A. Strand, Scott R. Wolf, Jeffrey A. Gallino, Scott A. Kendrick +1 more | 2020-03-24 |
| 10582056 | Communication channel customer journey | Michael C. Dwyer, Erik A. Strand, Scott R. Wolf, Jeffrey A. Gallino, Scott A. Kendrick +1 more | 2020-03-03 |
| 10313520 | Real-time compliance monitoring facility | Michael C. Dwyer, Erik A. Strand, Scott R. Wolf, Jeffrey A. Gallino, Scott A. Kendrick +1 more | 2019-06-04 |
| 10017803 | Methods for nucleic acid manipulation | Stephen J. Benkovic | 2018-07-10 |
| 10000781 | Methods for nucleic acid manipulation | Stephen J. Benkovic | 2018-06-19 |
| 9562250 | Methods for nucleic acid manipulation | Stephen J. Benkovic | 2017-02-07 |
| 9413891 | Real-time conversational analytics facility | Michael C. Dwyer, Erik A. Strand, Scott R. Wolf, Jeffrey A. Gallino, Scott A. Kendrick +1 more | 2016-08-09 |
| 9322059 | Methods for nucleic acid manipulation | Stephen J. Benkovic | 2016-04-26 |
| 9322057 | Methods for nucleic acid manipulation | Stephen J. Benkovic | 2016-04-26 |
| 9322058 | Methods for nucleic acid manipulation | Stephen J. Benkovic | 2016-04-26 |
| 8765374 | Methods for nucleic acid manipulation | Stephen J. Benkovic | 2014-07-01 |
| 8759000 | Methods for nucleic acid manipulation | Stephen J. Benkovic | 2014-06-24 |
| 8673561 | Methods for nucleic acid manipulation | Stephen J. Benkovic | 2014-03-18 |
| 8637243 | Methods for nucleic acid manipulation | Stephen J. Benkovic | 2014-01-28 |
| 8389216 | Methods for nucleic acid manipulation | Stephen J. Benkovic | 2013-03-05 |
| 8361718 | Methods for nucleic acid manipulation | Stephen J. Benkovic | 2013-01-29 |
| 8241851 | Methods for nucleic acid manipulation | Stephen J. Benkovic | 2012-08-14 |
| 8137913 | Methods for nucleic acid manipulation | Stephen J. Benkovic | 2012-03-20 |
| 8129116 | Methods for nucleic acid manipulation | Stephen J. Benkovic | 2012-03-06 |