Issued Patents All Time
Showing 1–25 of 28 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12198103 | System and method for displaying message history when composing a message | Francis Thomas Riddle, Henry Yao-Tsu Chen | 2025-01-14 |
| 11765269 | Technologies for incorporating an augmented voice communication into a communication routing configuration | Alexandria L. Hockeborn, Yong Guan, Praphul Kumar, Jason Chhaidan | 2023-09-19 |
| 11228682 | Technologies for incorporating an augmented voice communication into a communication routing configuration | Alexandria L. Hockeborn, Yong Guan, Praphul Kumar, Jason Chhaidan | 2022-01-18 |
| 10701206 | System and method for contact center communications | Benjamin Friend, Marat Irner, Christopher Connolly, Herbert Willi Artur Ristock, Colin Leonard +2 more | 2020-06-30 |
| 10484539 | System and method for managing interaction flow for contact centers | Praphul Kumar, Herbert Willi Artur Ristock, Vyacheslav Zhakov | 2019-11-19 |
| 10382475 | System and method for preventing attacks in communications | Benjamin Friend, Marat Irner, Christopher Connolly, Herbert Willi Artur Ristock, Colin Leonard +2 more | 2019-08-13 |
| 10222933 | System and method for managing multiple interactions | Praphul Kumar, Ashish Thakkar, Herbert Willi Artur Ristock | 2019-03-05 |
| 10194028 | Graphical user interface for configuring contact center routing strategies | David Beilis, Michael Davies, Aaron Surty, Vyacheslav Zhakov, Adrian Lee-Kwen | 2019-01-29 |
| 9912813 | Graphical user interface with contact center performance visualizer | David Beilis, Michael Davies, Aaron Surty, Vyacheslav Zhakov, Vidas Placiakis | 2018-03-06 |
| 9912812 | Graphical user interface for configuring contact center routing strategies | David Beilis, Michael Davies, Aaron Surty, Vyacheslav Zhakov, Adrian Lee-Kwen | 2018-03-06 |
| 9876898 | Systems and methods for providing alternate line selection information on a mobile device | John Jong-Suk Lee, Kevin John Oerton, Sherryl Lee Lorraine Scott | 2018-01-23 |
| D802613 | Display screen with graphical user interface | Praphul Kumar, Ashish Thakkar, Briam Rodriguez | 2017-11-14 |
| 9628623 | Graphical user interface for monitoring and visualizing contact center routing strategies | David Beilis, Michael Davies, Aaron Surty, Vyacheslav Zhakov, Adrian Lee-Kwen | 2017-04-18 |
| 9602651 | Systems and methods for providing alternate line selection information on a mobile device | John Jong-Suk Lee, Kevin John Oerton, Sherryl Lee Lorraine Scott | 2017-03-21 |
| D771643 | Display screen with graphical user interface | Praphul Kumar, Ashish Thakkar, Briam Rodriguez | 2016-11-15 |
| D763863 | Display screen with graphical user interface | Praphul Kumar, Ashish Takkar, Briam Rodriguez | 2016-08-16 |
| 9414210 | System and method for incorporating short message service (SMS) and multimedia messaging service (MMS) contacts into an instant messaging interface | Scott Arnold, Henry Yao-Tsu Chen | 2016-08-09 |
| 9392112 | Flow designer for contact centers | Praphul Kumar, Herbert Willi Artur Ristock, Vyacheslav Zhakov | 2016-07-12 |
| 9301107 | Methods and apparatus for providing presentations for the composition of messages having size limitations | Henry Yao-Tsu Chen, Francis Thomas Riddle | 2016-03-29 |
| 9014729 | System and method for incorporating short message service (SMS) and multimedia messaging service (MMS) contacts into an instant messaging interface | Scott Arnold, Henry Yao-Tsu Chen | 2015-04-21 |
| 8830176 | Mobile wireless communications device to display a cursor based upon a selected keyboard mode and associated methods | Jeffrey Charles Bos | 2014-09-09 |
| 8649759 | Method of providing location information in an emergency | Sherryl Lee Lorraine Scott, Earl Friedberg, Jeffrey Charles Bos | 2014-02-11 |
| 8543081 | Method of integrating emergency information in a mobile device | Sherryl Lee Lorraine Scott, Earl Friedberg, Jeffery Charles Bos | 2013-09-24 |
| 8527902 | Multidimensional volume and vibration controls for a handheld electronic device | — | 2013-09-03 |
| 8521122 | Mobile device user interface for displaying emergency information | Sherryl Lee Lorraine Scott, Earl Friedberg, Jeffery Charles Bos | 2013-08-27 |