Issued Patents All Time
Showing 51–68 of 68 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 8363817 | Methods and systems for monitoring contact sessions of a contact center | Tony McCormack | 2013-01-29 |
| 8298086 | Provision of contact center services to players of games | Michael James Hartman | 2012-10-30 |
| 8301474 | Contact center integration into virtual environments | Michael James Hartman, Tony McCormack | 2012-10-30 |
| 8250822 | Wall framing system, method and product | — | 2012-08-28 |
| 8229100 | Call prioritization methods in a call center | Tony McCormack | 2012-07-24 |
| 8180044 | Semantic contact center management | Tony McCormack, Paul D'Arcy, Michael James Hartman | 2012-05-15 |
| 8010607 | Management of queues in contact centres | Tony McCormack, Nithyaganesh Kirubalaratnam | 2011-08-30 |
| D638912 | Self regulating fluid bearing high pressure rotary nozzle | Douglas E. Wright | 2011-05-31 |
| 7912207 | Data messaging during telephony calls | Tony McCormack, Paul D'Arcy, Michael James Hartman | 2011-03-22 |
| 7912209 | Managing statistical information in a contact center | Tony McCormack, Patrick Hession, Owen Friel | 2011-03-22 |
| 7570629 | Distribution of packets to multiple addresses | Tony McCormack | 2009-08-04 |
| 7570606 | Managing a communications system by offering participants the opportunity to respond to requests submitted by other participants | Tony McCormack, Paul D'Arcy | 2009-08-04 |
| 7519626 | Management of contacts in a network of contact centers | Tony McCormack, Patrick Hession, Arik Elbarse | 2009-04-14 |
| 7340249 | Use of radio data service (RDS) information to automatically access a service provider | Thomas Joseph Moran, James Harkin, Paul Enright, Thomas Macnamara | 2008-03-04 |
| 7313131 | Processing of communication session request messages | Tony McCormack | 2007-12-25 |
| 7212624 | Using information about software events to route contacts in a contact center | Thomas Moran | 2007-05-01 |
| 7127058 | Managing communications in a call center | Thomas Joseph Moran | 2006-10-24 |
| 6798774 | Transcoder rate controller | — | 2004-09-28 |