Issued Patents All Time
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 8938063 | Contact center service monitoring and correcting | Kenneth R. Hackbarth, Sarah H. Kiefhaber, Joylee E. Kohler | 2015-01-20 |
| 8811597 | Contact center performance prediction | Kenneth R. Hackbarth, Sarah H. Kiefhaber, Joylee E. Kohler, Douglas W. Swartz | 2014-08-19 |
| 7809127 | Method for discovering problem agent behaviors | Kenneth R. Hackbarth, Joylee E. Kohler, Henry R. Paddock, Katherine A. Sobus, David Zanoni | 2010-10-05 |