Issued Patents All Time
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 8913736 | System and method for delivering a contact to a preferred agent after a set wait period | Joylee E. Kohler, Dhaval Desai, Luciano Godoy Fagundes, Tommy Moran, Veeranna A. Yamanappa | 2014-12-16 |
| 8488772 | Grouping of contact center agents | Luciano Godoy Fagundes, Tommy Moran, Veeranna A. Yamanappa, Dhaval Desai, Joylee E. Kohler +2 more | 2013-07-16 |