Issued Patents All Time
Showing 51–55 of 55 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 5828747 | Call distribution based on agent occupancy | Thomas S. Fisher, Andrew D. Flockhart, Roy A. Jensen, Eugene P. Mathews, Edward L. Smelko | 1998-10-27 |
| 5721770 | Agent vectoring programmably conditionally assigning agents to various tasks including tasks other than handling of waiting calls | — | 1998-02-24 |
| 5392346 | Mobile log-in capability featuring fixed physical (terminal-dependent) translations and portable logical (user-dependent) translations | Kerry W. Hassler, Cynthia C. Jones, Robert Daniel Nalbone | 1995-02-21 |
| 5206903 | Automatic call distribution based on matching required skills with agents skills | Eugene P. Mathews, Robert Daniel Nalbone, Craig F. Palmer | 1993-04-27 |
| 4486626 | Method of and system for limiting access to a group of telephone trunks | — | 1984-12-04 |