Issued Patents All Time
Showing 51–63 of 63 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 7131117 | Method and system for automating the analysis of word frequencies | Scott H. Mills, Kurt M. Joseph, Robert R. Bushey, Benjamin Knott, Theodore Pasquale | 2006-10-31 |
| 7110949 | System and method for analysis and adjustment of speech-enabled systems | Robert R. Bushey, Benjamin Knott | 2006-09-19 |
| 7076049 | Method of designing a telecommunications call center interface | Robert R. Bushey, Gregory W. Liddell, Theodore Pasquale | 2006-07-11 |
| 7065201 | Telephone call processing in an interactive voice response call management system | Robert R. Bushey, Yanira Marbella Bowen, Ruth Elaine Lawrence, Denise Quackenbush, Rachel Simon | 2006-06-20 |
| 7062018 | Method and system for an automated departure strategy | Hisao Chang | 2006-06-13 |
| 7050560 | Directory assistance dialog with configuration switches to switch from automated speech recognition to operator-assisted dialog | Robert R. Bushey, Hisao Chang | 2006-05-23 |
| 7043435 | System and method for optimizing prompts for speech-enabled applications | Benjamin Knott, Robert R. Bushey | 2006-05-09 |
| 6853722 | System and method for automating customer slamming and cramming complaints | Kurt M. Joseph, Robert R. Bushey, Benjamin Knott | 2005-02-08 |
| 6842504 | System and method for the automated analysis of performance data | Scott H. Mills, Kurt M. Joseph, Theodore Pasquale, Robert R. Bushey, Benjamin Knott | 2005-01-11 |
| 6792096 | Directory assistance dialog with configuration switches to switch from automated speech recognition to operator-assisted dialog | Robert R. Bushey, Hisao Chang | 2004-09-14 |
| 6778643 | Interface and method of designing an interface | Robert R. Bushey, Gregory W. Liddell, Theodore Pasquale | 2004-08-17 |
| 6714631 | Method and system for an automated departure strategy | Hisao Chang | 2004-03-30 |
| 6697460 | Adaptive voice recognition menu method and system | Benjamin Knott, Robert R. Bushey, Kurt M. Joseph | 2004-02-24 |