Issued Patents All Time
Showing 25 most recent of 37 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9671852 | Managing power consumption state of electronic devices responsive to predicting future demand | Marc Sullivan, Greg W. Edwards | 2017-06-06 |
| 9491407 | Method and system for integrating smart tags into a video data service | Thad Pasquale, Marc Sullivan, Philip Kortum | 2016-11-08 |
| 9152203 | Managing power consumption state of electronic devices responsive to predicting future demand | Marc Sullivan, Greg W. Edwards | 2015-10-06 |
| 9071882 | User-configurable video data service and interface | Thad Pasquale, Marc Sullivan, Philip Kortum | 2015-06-30 |
| 8646051 | Automated password reset via an interactive voice response system | Jonathan Paden, Bobby Sams, Donna McCaffrey, Jon Harris | 2014-02-04 |
| 8589812 | Prioritized user interface | Theodore Pasquale, Scott H. Mills | 2013-11-19 |
| 8571203 | System and method for providing customer activities while in queue | Benjamin Knott, Theodore Pasquale, Scott H. Mills, James T. Miller, Robert R. Bushey +1 more | 2013-10-29 |
| 8549132 | Apparatus and method for managing a network | Steven M. Belz, James Pratt | 2013-10-01 |
| 8458015 | Methods and apparatus for analyzing user information to identify conditions indicating a need for assistance for the user | Steven M. Belz | 2013-06-04 |
| 8356091 | Apparatus and method for managing a network | Steven M. Belz, James Pratt | 2013-01-15 |
| 8229102 | System and method for providing customer activities while in queue | Benjamin Knott, Theodore Pasquale, Scott H. Mills, James T. Miller, Robert R. Bushey +1 more | 2012-07-24 |
| 8218754 | System, method and software for transitioning between speech-enabled applications using action-object matrices | Theodore Pasquale, Benjamin Knott, Robert R. Bushey | 2012-07-10 |
| 8165281 | Method and system for mapping caller information to call center agent transactions | Theodore Pasquale, Benjamin Knott, Robert R. Bushey | 2012-04-24 |
| 8131524 | Method and system for automating the creation of customer-centric interfaces | Robert R. Bushey, Theodore Pasquale, Scott H. Mills, John M. Martin, Benjamin Knott | 2012-03-06 |
| 7983412 | System and method for automating handling of slamming and cramming complaints | Robert R. Bushey, Benjamin Knott, John M. Martin | 2011-07-19 |
| 7936861 | Announcement system and method of use | Benjamin Knott, Robert R. Bushey, John M. Martin | 2011-05-03 |
| 7936862 | Intelligently providing dialup access numbers using an automated voice response system | Jon Paden, Bobby Sams, Wei Li | 2011-05-03 |
| 7624278 | Resetting access account passwords of a multitude of compartmentalized systems | Jonathan Paden, Bobby Sams, Jon Harris, Antonio Green | 2009-11-24 |
| 7620159 | System, method and software for transitioning between speech-enabled applications using action-object matrices | Theodore Pasquale, Benjamin Knott, Robert R. Bushey | 2009-11-17 |
| 7617443 | Flexible multiple spreadsheet data consolidation system | Scott H. Mills, Melissa L. Oldenburg, Mark Arthur Nixon | 2009-11-10 |
| 7551723 | System and method for the automated analysis of performance data | Scott H. Mills, Theodore Pasquale, Robert R. Bushey, John M. Martin, Benjamin Knott | 2009-06-23 |
| 7418095 | System and method for providing caller activities while in queue | Benjamin Knott, Theodore Pasquale, Scott H. Mills, James T. Miller, Robert R. Bushey +1 more | 2008-08-26 |
| 7379537 | Method and system for automating the creation of customer-centric interfaces | Robert R. Bushey, Theodore Pasquale, Scott H. Mills, John M. Martin, Benjamin Knott | 2008-05-27 |
| 7349534 | Call routing from first to second dialog of interactive voice response system | Aaron Bangor, Robert R. Bushey | 2008-03-25 |
| 7346152 | Intelligently providing dialup access numbers using an automated voice response system | Jonathan Paden, Bobby Sams, Wei Li | 2008-03-18 |