Issued Patents 2020
Showing 1–8 of 8 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10855844 | Learning based metric determination for service sessions | Eric Smith, John McChesney TenEyck, Jr., Vijay Jayapalan | 2020-12-01 |
| 10848621 | Learning based metric determination for service sessions | Vijay Jayapalan, Bipin Chadha, John McChesney TenEyck, Jr., Eric Smith | 2020-11-24 |
| 10789385 | Dynamic tagging of media for service sessions | Vijay Jayapalan, Eric Smith | 2020-09-29 |
| 10771623 | Rapid data access | Eric Smith, John McChesney TenEyck, Jr., Vijay Jayapalan | 2020-09-08 |
| 10757263 | Dynamic resource allocation | Eric Smith, John McChesney TenEyck, Jr., Vijay Jayapalan | 2020-08-25 |
| 10715668 | Learning based metric determination and clustering for service routing | Vijay Jayapalan, Bipin Chadha, John McChesney TenEyck, Jr., Eric Smith | 2020-07-14 |
| 10715665 | Dynamic resource allocation | Eric Smith, John McChesney TenEyck, Jr., Vijay Jayapalan | 2020-07-14 |
| 10630842 | Database allocation and analytics for service call centers | Vijay Jayapalan, Eric Smith | 2020-04-21 |