Issued Patents 2020
Showing 1–14 of 14 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10869161 | System and method of determining real-time location | — | 2020-12-15 |
| 10855844 | Learning based metric determination for service sessions | John McChesney TenEyck, Jr., Gregory Yarbrough, Vijay Jayapalan | 2020-12-01 |
| 10848621 | Learning based metric determination for service sessions | Vijay Jayapalan, Gregory Yarbrough, Bipin Chadha, John McChesney TenEyck, Jr. | 2020-11-24 |
| 10839627 | Reflective environment detection systems and methods | Kyle Golsch, Raymond Michael Stitt | 2020-11-17 |
| 10820173 | System and method for microlocation sensor communication | Raymond Michael Stitt, Tyler Lloyd Zoerner | 2020-10-27 |
| 10789385 | Dynamic tagging of media for service sessions | Vijay Jayapalan, Gregory Yarbrough | 2020-09-29 |
| 10771623 | Rapid data access | John McChesney TenEyck, Jr., Gregory Yarbrough, Vijay Jayapalan | 2020-09-08 |
| 10771263 | System and method for authenticating and authorizing devices | Raymond Michael Stitt, David Stuckless Meyer, Brian Ensink | 2020-09-08 |
| 10757263 | Dynamic resource allocation | John McChesney TenEyck, Jr., Gregory Yarbrough, Vijay Jayapalan | 2020-08-25 |
| 10715668 | Learning based metric determination and clustering for service routing | Vijay Jayapalan, Gregory Yarbrough, Bipin Chadha, John McChesney TenEyck, Jr. | 2020-07-14 |
| 10715665 | Dynamic resource allocation | John McChesney TenEyck, Jr., Gregory Yarbrough, Vijay Jayapalan | 2020-07-14 |
| 10630842 | Database allocation and analytics for service call centers | Vijay Jayapalan, Gregory Yarbrough | 2020-04-21 |
| 10616710 | System and method for establishing real-time location | Raymond Michael Stitt, Michael Stroud, Robert Hartman, Karl Jager, Antonio Fominaya, IV | 2020-04-07 |
| 10601993 | Media forked application system in call centers | Vijay Jayapalan, Greg Yarbrough | 2020-03-24 |