Issued Patents 2020
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10880437 | Transferring an interaction between an agent at a contact center and a party from a first channel of communication to a second channel of communication | Ellwood I. Neuer, III, Karl H. Koster | 2020-12-29 |
| 10847140 | Using semantically related search terms for speech and text analytics | Jason S. Conner | 2020-11-24 |
| 10785370 | Communication attempts management system for managing a predictive dialer in a contact center | Karl H. Koster, Jason P. Ouimette | 2020-09-22 |