Issued Patents 2020
Showing 1–2 of 2 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10880437 | Transferring an interaction between an agent at a contact center and a party from a first channel of communication to a second channel of communication | Christopher S. Haggerty, Karl H. Koster | 2020-12-29 |
| 10567582 | Managing multiple agent communication sessions in a contact center | James K. Noble, Jr. | 2020-02-18 |