Issued Patents 2020
Showing 1–4 of 4 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10861023 | Method and system for question prioritization based on analysis of the question content and predicted asker engagement before answer content is generated | Matthew Cannon, Igor A. Podgorny, Christopher C. Gielow | 2020-12-08 |
| 10733677 | Method and system for providing domain-specific and dynamic type ahead suggestions for search query terms with a customer self-service system for a tax return preparation system | Igor A. Podgorny, Benjamin Indyk | 2020-08-04 |
| 10572954 | Method and system for searching for and navigating to user content and other user experience pages in a financial management system with a customer self-service system for the financial management system | Benjamin Indyk, Igor A. Podgorny, Christopher C. Gielow, Jonathan Chay | 2020-02-25 |
| 10552843 | Method and system for improving search results by recency boosting customer support content for a customer self-help system associated with one or more financial management systems | Igor A. Podgorny, Benjamin Indyk, Irene Ma | 2020-02-04 |