Issued Patents 2020
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10748157 | Method and system for determining levels of search sophistication for users of a customer self-help system to personalize a content search user experience provided to the users and to increase a likelihood of user satisfaction with the search experience | Benjamin Indyk, Igor A. Podgorny, Matthew Cannon | 2020-08-18 |
| 10552843 | Method and system for improving search results by recency boosting customer support content for a customer self-help system associated with one or more financial management systems | Igor A. Podgorny, Benjamin Indyk, Todd Frey Goodyear | 2020-02-04 |
| 10528576 | Automated search recipe generation | Ling Feng Wei, Pravin Bhutada, Igor A. Podgorny | 2020-01-07 |