Issued Patents 2020
Showing 1–6 of 6 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10862929 | Systems and methods for providing automated progress updates in a contact center | Neil O'Connor, Paul D'Arcy | 2020-12-08 |
| 10785371 | Optimal resource and channel selection | Tony McCormack, David Skiba | 2020-09-22 |
| 10645218 | Contact center interactive text stream wait treatments | Tony McCormack | 2020-05-05 |
| 10637860 | Authorizing deployable resources based on personal information obtained from wearable devices | Jonathan Silverman | 2020-04-28 |
| 10606920 | Eye control of a text stream | — | 2020-03-31 |
| 10581927 | Providing web real-time communications (WebRTC) media services via WebRTC-enabled media servers, and related methods, systems, and computer-readable media | Joel M. Ezell | 2020-03-03 |