Issued Patents 2020
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10862929 | Systems and methods for providing automated progress updates in a contact center | John H. Yoakum, Paul D'Arcy | 2020-12-08 |
| 10715663 | Management of agent sessions for omnichannel predictive outbound | Amit Mishra, Joel M. Ezell | 2020-07-14 |
| 10609219 | System and method for managing resource selection in an enterprise | Paul D'Arcy, John McGreevy | 2020-03-31 |