Issued Patents 2017
Showing 1–8 of 8 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9842586 | System and method for semantically exploring concepts | Avraham Faizakof, Yoni Lev, Amir Lev-Tov | 2017-12-12 |
| 9817813 | Generalized phrases in automatic speech recognition systems | Avraham Faizakof, Amir Lev-Tov, David Ollinger | 2017-11-14 |
| 9723151 | Optimized routing of interactions to contact center agents based on forecast agent availability and customer patience | Conor McGann, Bharath Aravamudhan, Petr Makagon, Herbert Willi Artur Ristock, Gregory Jacob Duclos +2 more | 2017-08-01 |
| 9716792 | System and method for generating a network of contact center agents and customers for optimized routing of interactions | Conor McGann, Bharath Aravamudhan, Petr Makagon, Herbert Willi Artur Ristock, Gregory Jacob Duclos +2 more | 2017-07-25 |
| 9635181 | Optimized routing of interactions to contact center agents based on machine learning | Conor McGann, Bharath Aravamudhan, Petr Makagon, Herbert Willi Artur Ristock, Gregory Jacob Duclos +2 more | 2017-04-25 |
| 9613619 | Predicting recognition quality of a phrase in automatic speech recognition systems | Amir Lev-Tov, Avraham Faizakof | 2017-04-04 |
| 9571636 | Call center builder platform | Praphul Kumar, Ahmed Tewfik Bouzid, Ashish Thakkar, Leon Vymenets | 2017-02-14 |
| 9542936 | Fast out-of-vocabulary search in automatic speech recognition systems | Amir Lev-Tov, Avi Faizakof | 2017-01-10 |