Issued Patents All Time
Showing 26–50 of 105 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10306062 | Method and apparatus of processing caller responses | David Scheet, Jeffrey William Cordell, Daniel E. Smith | 2019-05-28 |
| 10229393 | Method and system of providing enhanced appointment notification service to mobile devices | Michael T. Mateer | 2019-03-12 |
| 10200334 | Method and apparatus of providing live support service in a notification system | Jeffrey William Cordell | 2019-02-05 |
| 10116751 | Context aware transactions performed on integrated service platforms | Michael T. Mateer, Jesse Andersen | 2018-10-30 |
| 10091359 | Apparatus, method, and computer program for optimizing communication | Bruce Pollock | 2018-10-02 |
| 10083173 | Artificial intelligence based language interpretation system | Scott Swanson | 2018-09-25 |
| 10069770 | Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support service | Adam Caldwell, Jeffrey William Cordell | 2018-09-04 |
| 10051118 | Electronic card delivery and communication channel integration | Kellan Stec | 2018-08-14 |
| 10033815 | Context aware transactions | Michael T. Mateer, Jesse Andersen | 2018-07-24 |
| 9998594 | Providing data messaging support by intercepting and redirecting received short message service (SMS) messages | Adam Caldwell, Jeffrey William Cordell | 2018-06-12 |
| 9996823 | Method and system of providing enhanced appointment notification service to mobile devices | Michael T. Mateer | 2018-06-12 |
| 9990638 | Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support service | Adam Caldwell, Jeffrey William Cordell | 2018-06-05 |
| 9973629 | Method and apparatus of processing caller responses | David Scheet, Jeffrey William Cordell, Daniel E. Smith | 2018-05-15 |
| 9961203 | Quality assurance configuration for remote agent communication | Jeffrey William Cordell, Lindsay D'Penha | 2018-05-01 |
| 9949099 | Method and apparatus of providing data service mobility | Michael T. Mateer | 2018-04-17 |
| 9924039 | Mobile care with a virtual queue | Michael T. Mateer, Jesse Andersen | 2018-03-20 |
| 9871919 | User input driven short message service (SMS) applications | Kellan Stec, Geetha Gopalakrishnan | 2018-01-16 |
| 9813363 | Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support service | Adam Caldwell, Jeffrey William Cordell | 2017-11-07 |
| 9805030 | Configuration for dynamically displaying language interpretation/translation modalities | Jeffrey William Cordell, Lindsay D'Penha | 2017-10-31 |
| 9800668 | Context aware transactions performed on integrated service platforms | Michael T. Mateer, Jesse Andersen | 2017-10-24 |
| 9749465 | Identifying recorded call data segments of interest | Jeffrey William Cordell, David Scheet | 2017-08-29 |
| 9699313 | Contact center call routing by agent attribute | Jeffrey William Cordell, Michelle L. Steinbeck | 2017-07-04 |
| 9680991 | Identifying recorded call data segments of interest | David Scheet, Jeffrey William Cordell | 2017-06-13 |
| 9654627 | Electronic card delivery and communication channel integration | Kellan Stec | 2017-05-16 |
| 9652727 | Mobile care with a virtual queue | Michael T. Mateer, Jesse Andersen | 2017-05-16 |