Issued Patents All Time
Showing 1–25 of 25 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10148816 | Interactive voice response (IVR) call authentication | Thomas G. Smith | 2018-12-04 |
| 10055742 | Call transfers for web-delivered calls | David E. Phelps | 2018-08-21 |
| 9916128 | Visual and voice co-browsing framework | David E. Phelps | 2018-03-13 |
| 9712674 | Third-party call control over secure duplex communication channel | David E. Phelps, Gregory J. Bjornberg, Steven W. Statham | 2017-07-18 |
| 9247060 | Call control for web calls | David E. Phelps | 2016-01-26 |
| 8908840 | IVR recording continuity control | David E. Phelps, John Macedo, Gregory J. Bjornberg, John Rivera | 2014-12-09 |
| 8861692 | Web call access and egress to private network | David E. Phelps | 2014-10-14 |
| 8787537 | IVR communication session routing and recording | David E. Phelps, John Macedo, Gregory J. Bjornberg, John Rivera | 2014-07-22 |
| 8774395 | IVR recording management and control | David E. Phelps, John Macedo, Gregory J. Bjornberg, John Rivera | 2014-07-08 |
| 8750467 | Systems and methods for handling calls associated with an interactive voice response application | David E. Phelps, Brian Somes | 2014-06-10 |
| 8462768 | Providing session initiation protocol (SIP) call control functions to public switched telephone network (PSTN)-based call controller | — | 2013-06-11 |
| 8315363 | Network call recording | David E. Phelps, Robert A. Sartini, John Macedo, Gregory J. Bjornberg, John Rivera | 2012-11-20 |
| 8310958 | Routing calls in a network | Phillip D. Crable, David E. Phelps | 2012-11-13 |
| 8284661 | Load balancing session initiation protocol (SIP) servers | — | 2012-10-09 |
| 8139729 | Systems and methods for handling calls associated with an interactive voice response application | David E. Phelps, Brian Somes | 2012-03-20 |
| 8064342 | Load balancing session initiation protocol (SIP) servers | — | 2011-11-22 |
| 6715108 | Method of and system for managing test case versions | Jonathan P. Gardner, Craig E. Newman, Eugene E. Williams | 2004-03-30 |
| 6535908 | System and method for call record search and call record verification for network certification | William J. Johnson, Craig E. Newman, Eugene E. Williams | 2003-03-18 |
| 6425096 | Method and system for audio portion test management in a client/server testing architecture | William R. Liese, Kevin K. Watson, David L. Florcik, Craig E. Newman | 2002-07-23 |
| 6189031 | Method and system for emulating a signaling point for testing a telecommunications network | William R. Liese, Craig E. Newman | 2001-02-13 |
| 5987633 | System, method and article of manufacture for time point validation | Craig E. Newman, Eugene E. Williams, Chris Fry, Mark Dierbeck | 1999-11-16 |
| 5978940 | System method and article of manufacture for test operations | Craig E. Newman, Eugene E. Williams, Chris Fry, Mark Dierbeck | 1999-11-02 |
| 5940472 | Intelligent services network test system | Craig E. Newman | 1999-08-17 |
| 5854823 | System and method for providing resources to test platforms | Craig E. Newman | 1998-12-29 |
| 5761272 | Method of and system for performing telecommunications stress testing | Eugene E. Williams, Craig E. Newman | 1998-06-02 |