Issued Patents All Time
Showing 1–7 of 7 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11567740 | Techniques for building and optimizing contact service centers | Neelima Kalagara, Nagaratna Hegde | 2023-01-31 |
| 9712674 | Third-party call control over secure duplex communication channel | David E. Phelps, Brian S. Badger, Gregory J. Bjornberg | 2017-07-18 |
| 8971514 | Avoiding failed routes | David E. Phelps, Kirk Hill | 2015-03-03 |
| 8219816 | IVR call routing using encrypted data | Kirk Hill | 2012-07-10 |
| 7266192 | Retrieval of data related to a call center | Ronald A. Medo | 2007-09-04 |
| 7065202 | Retrieval of data related to a call center | Ronald A. Medo | 2006-06-20 |
| 6868152 | Retrieval of data related to a call center | Ronald A. Medo | 2005-03-15 |