Issued Patents All Time
Showing 1–9 of 9 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 8705723 | Systems and methods for scheduling contact center agents | Jason Fama, Uri Peleg, Mike Bourke, James Gordon Nies, Vinod Prabhu | 2014-04-22 |
| 8396732 | System and method for integrated workforce and analytics | James Gordon Nies, Joseph Watson | 2013-03-12 |
| 8331549 | System and method for integrated workforce and quality management | Jason Fama, Joseph Watson, Jeff Iannone | 2012-12-11 |
| 7949552 | Systems and methods for context drilling in workforce optimization | Shmuel Korenblit, James Gordon Nies, Ari Volcoff | 2011-05-24 |
| 7752508 | Method and system for concurrent error identification in resource scheduling | Cheryl Hite, Tyler Morse, Ofer Matan, Tiffany Boehmer, Illah Nourbakhsh +4 more | 2010-07-06 |
| 7660406 | Systems and methods for integrating outsourcers | Jason Fama, Uri Peleg, Mike Bourke, James Gordon Nies, Vinod Prabhu | 2010-02-09 |
| 7660407 | Systems and methods for scheduling contact center agents | Jason Fama, Uri Peleg, Mike Bourke, James Gordon Nies, Vinod Prabhu | 2010-02-09 |
| 7281173 | Method and system for concurrent error identification in resource scheduling | Cheryl Hite, Tyler Morse, Ofer Matan, Tiffany Boehmer, Illah Nourbakhsh +4 more | 2007-10-09 |
| 6959405 | Method and system for concurrent error identification in resource scheduling | Cheryl Hite, Tyler Morse, Ofer Matan, Tiffany Boehmer, Illah Nourbakhsh +4 more | 2005-10-25 |