Patent Leaderboard
USPTO Patent Rankings Data through Dec 31, 2025
Home › Team-based approach to skills-based agent assignment

Team-based approach to skills-based agent assignment

US Patent 11403571 · Granted Aug 2, 2022

Estimated economic value: $142,942,000 ⓘ

Assignee

Inventors

View full patent text on Google Patents →

More Patents by These Inventors

Dynamic agent management for multiple queues2023
Automated document summaries using highlighting2022
Dynamically selecting contact center workflows based on workflow insights2021
Dynamically selecting contact center workflows based on workflow insights2021
Dynamic agent management for multiple queues2021
Method and system for communicating within a messaging architecture using a stru2020
Method and system for recursive plug-in application recipe generation2019
Team-based approach to skills-based agent assignment2019
Team-based approach to skills-based agent assignment2019
Team-based approach to skills-based agent assignment2019
Team-based approach to skills-based agent assignment2019
Ubiquitous trouble management and E-service ecosystem for the internet of things2019