Issued Patents All Time
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11403571 | Team-based approach to skills-based agent assignment | Victor Chung-Wai Chan, W. Scott Seebauer, Timothy Barnes | 2022-08-02 |
| 10445670 | Team-based approach to skills-based agent assignment | Victor Chung-Wai Chan, W. Scott Seebauer, Timothy Barnes | 2019-10-15 |
| 9160850 | Method and system for informing customer service agent of details of user's interaction with voice-based knowledge retrieval system | Brady Wiseman | 2015-10-13 |