Issued Patents All Time
Showing 1–12 of 12 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10212200 | Handling audio path failure and poor quality of service for voice calls in a contact center | James K. Noble, Jr., Chad Hitchcock, Jason P. Ouimette, Christopher S. Haggerty | 2019-02-19 |
| 10205827 | Controlling a secure audio bridge during a payment transaction | Karl H. Koster | 2019-02-12 |
| 9882944 | Handling audio path failure and poor quality of service for voice calls in a contact center | James K. Noble, Jr., Christopher S. Haggerty, Jason P. Ouimette, Chad Hitchcock | 2018-01-30 |
| 9883036 | Using a speech analytics system to control whisper audio | Karl H. Koster | 2018-01-30 |
| 9787835 | Protecting sensitive information provided by a party to a contact center | Karl H. Koster | 2017-10-10 |
| 9699317 | Using a speech analytics system to control a secure audio bridge during a payment transaction | Karl H. Koster | 2017-07-04 |
| 9674357 | Using a speech analytics system to control whisper audio | Karl H. Koster | 2017-06-06 |
| 9456076 | Handling audio path failure and poor quality of service for voice calls in a contact center | James K. Noble, Jr., Christopher S. Haggerty, Chad Hitchcock, Jason P. Ouimette | 2016-09-27 |
| 9407758 | Using a speech analytics system to control a secure audio bridge during a payment transaction | Karl H. Koster | 2016-08-02 |
| 9307084 | Protecting sensitive information provided by a party to a contact center | Karl H. Koster | 2016-04-05 |
| 9241070 | Providing compliance enforcement for manually dialed wireless numbers in a contact center using callback functionality | — | 2016-01-19 |
| 8831204 | Protecting sensitive information provided by a party to a contact center | Ruby Amastha Fields, Karl H. Koster | 2014-09-09 |