| 10212200 |
Handling audio path failure and poor quality of service for voice calls in a contact center |
James K. Noble, Jr., Chad Hitchcock, Jason P. Ouimette, Christopher S. Haggerty |
2019-02-19 |
| 10205827 |
Controlling a secure audio bridge during a payment transaction |
Karl H. Koster |
2019-02-12 |
| 9882944 |
Handling audio path failure and poor quality of service for voice calls in a contact center |
James K. Noble, Jr., Christopher S. Haggerty, Jason P. Ouimette, Chad Hitchcock |
2018-01-30 |
| 9883036 |
Using a speech analytics system to control whisper audio |
Karl H. Koster |
2018-01-30 |
| 9787835 |
Protecting sensitive information provided by a party to a contact center |
Karl H. Koster |
2017-10-10 |
| 9699317 |
Using a speech analytics system to control a secure audio bridge during a payment transaction |
Karl H. Koster |
2017-07-04 |
| 9674357 |
Using a speech analytics system to control whisper audio |
Karl H. Koster |
2017-06-06 |
| 9456076 |
Handling audio path failure and poor quality of service for voice calls in a contact center |
James K. Noble, Jr., Christopher S. Haggerty, Chad Hitchcock, Jason P. Ouimette |
2016-09-27 |
| 9407758 |
Using a speech analytics system to control a secure audio bridge during a payment transaction |
Karl H. Koster |
2016-08-02 |
| 9307084 |
Protecting sensitive information provided by a party to a contact center |
Karl H. Koster |
2016-04-05 |
| 9241070 |
Providing compliance enforcement for manually dialed wireless numbers in a contact center using callback functionality |
— |
2016-01-19 |
| 8831204 |
Protecting sensitive information provided by a party to a contact center |
Ruby Amastha Fields, Karl H. Koster |
2014-09-09 |