| 9443216 |
System and method for providing managed instant communication (or chat)-based helpdesk services |
Amit Kumar Singh, Minbao Li, Dinyar Kavouspour, Fari Ebrahimi |
2016-09-13 |
| 8407188 |
Methods and systems for providing data form management |
Amit Kumar Singh, Fariborz Ebrahimi, Edy Setaiwan |
2013-03-26 |
| 8364903 |
Field level concurrency and transaction control for out-of-process object caching |
Amit Kumar Singh, Tarun Jindal, Fairborz Ebrahimi, Dinyar Kavouspour |
2013-01-29 |
| 8279779 |
Method and system for virtual agent session monitoring and barge-in |
Amit Kumar Singh, Amar Nageswaram, Dinyar Kavouspour, Fari Ebrahimi |
2012-10-02 |
| 7680797 |
Methods and systems for providing a data access layer |
Amit Kumar Singh, Fariborz Ebrahimi, Akash Jain, Mohammad Azzam |
2010-03-16 |
| 6760684 |
Method and mechanism for profiling a system |
Andrew Rist |
2004-07-06 |
| 6542854 |
Method and mechanism for profiling a system |
Andrew Rist |
2003-04-01 |
| 6452901 |
Cell loss balance system and method for digital network |
Chikong Shue, Mohamed Abdelaziz |
2002-09-17 |
| 6097698 |
Cell loss balance system and method for digital network |
Chikong Shue, Mohamed Abdelaziz |
2000-08-01 |
