Issued Patents All Time
Showing 1–2 of 2 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 6173053 | Optimizing call-center performance by using predictive data to distribute calls among agents | Frank J. Bogart, Andrew D. Flockhart, Robin H. Foster, Joylee E. Kohler, Eugene P. Mathews | 2001-01-09 |
| 6163607 | Optimizing call-center performance by using predictive data to distribute agents among calls | Frank J. Bogart, Andrew D. Flockhart, Robin H. Foster, Joylee E. Kohler, Eugene P. Mathews | 2000-12-19 |