Issued Patents All Time
Showing 1–10 of 10 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10277741 | System and method for transmitting signaling and media from a hybrid contact center operations environment | Brian J. Bischoff, Henry Lum, Donald Huovinen, Tamal Islam, Terry Stocking | 2019-04-30 |
| 10264129 | Hybrid cloud architecture with optimized local delivery | Brian J. Bischoff, Henry Lum, Donald Huovinen, Tamal Islam, Terry Stocking +4 more | 2019-04-16 |
| 9948782 | Hybrid cloud architecture with optimized local delivery | Brian J. Bischoff, Henry Lum, Donald Huovinen, Tamal Islam, Terry Stocking +4 more | 2018-04-17 |
| 9591137 | System and method for providing contact center services in a hybrid operations environment | Brian J. Bischoff, Henry Lum, Donald Huovinen, Tamal Islam, Terry Stocking | 2017-03-07 |
| 9559939 | System and method for handling resource failure in a hybrid contact center operations environment | Brian J. Bischoff, Henry Lum, Donald Huovinen, Tamal Islam, Terry Stocking | 2017-01-31 |
| 5265157 | Answer supervision and service selection | C. H. Jolissaint | 1993-11-23 |
| 4949373 | Host load balancing | William T. Baker, Jr., Charles M. Buffum, Charles H. Jolissaint | 1990-08-14 |
| 4943996 | Shared access to voice and information | William T. Baker, Jr., Charles M. Buffum, Charles H. Jolissaint | 1990-07-24 |
| 4942602 | Coordinated transfer of voice and information through a network of digital switches | William T. Baker, Jr., Charles M. Buffum, Charles H. Jolissaint | 1990-07-17 |
| 4805209 | Coordinated transfer of voice and information through a digital switch | William T. Baker, Jr., Charles M. Buffum, Charles H. Jolissaint | 1989-02-14 |