Issued Patents All Time
Showing 1–18 of 18 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11301160 | System and method for a replication protocol in a real-time statistical engine | — | 2022-04-12 |
| 11140269 | Systems and methods for extended agent capacity | Vitaliy Teryoshin, Yevgeniy Petrovykh, Arnaud Lejeune, Herbert Willi Artur Ristock | 2021-10-05 |
| 11055148 | Systems and methods for overload protection for real-time computing engines | — | 2021-07-06 |
| 10412121 | Distributed aggregation for contact center agent-groups on growing interval | — | 2019-09-10 |
| 10382625 | Scalable approach to agent-group state maintenance in a contact center | — | 2019-08-13 |
| 10171661 | System and method of distributed maintenance of contact center state | — | 2019-01-01 |
| 10021003 | Distributed aggregation for contact center agent-groups on sliding interval | — | 2018-07-10 |
| 9900432 | Scalable approach to agent-group state maintenance in a contact center | — | 2018-02-20 |
| 9756184 | System and method of distributed maintenance of contact center state | — | 2017-09-05 |
| 9578171 | Low latency distributed aggregation for contact center agent-groups on sliding interval | — | 2017-02-21 |
| 9571656 | Method of distributed aggregation in a call center | — | 2017-02-14 |
| 9477464 | Distributed aggregation for contact center agent-groups on sliding interval | — | 2016-10-25 |
| 9172804 | Method of distributed aggregation in a call center | — | 2015-10-27 |
| RE45631 | Method for improving temporal consistency and snapshot recency in a monitored real-time software-reporting-application architecture | Dmytro G. Balkin | 2015-07-28 |
| 8792633 | Method of distributed aggregation in a call center | — | 2014-07-29 |
| 8275111 | Method and apparatus for multimedia interaction routing according to agent capacity sets | Vladimir G. Golitsin | 2012-09-25 |
| 7895606 | Method for improving temporal consistency and snapshot recency in a monitored real-time software-reporting-application architecture | Dmytro G. Balkin | 2011-02-22 |
| 7434229 | Method for improving temporal consistency and snapshot recency in a monitored real-time software-reporting-application architecture | Dmytro G. Balkin | 2008-10-07 |