Issued Patents All Time
Showing 126–130 of 130 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 7249011 | Methods and apparatus for automatic training using natural language techniques for analysis of queries presented to a trainee and responses from the trainee | Wu Chou, George Erhart, Daniel Jared Sinder | 2007-07-24 |
| 7142661 | Method and apparatus for interactive voice processing with visual monitoring channel | George Erhart, David Skiba | 2006-11-28 |
| 6847714 | Accent-based matching of a communicant with a call-center agent | Sharmistha Das, Kenneth R. Hackbarth, Kenneth B. Jensen, Joylee E. Kohler, Richard A. Windhausen | 2005-01-25 |
| 5875236 | Call handling method for credit and fraud management | Charles M. Jankowitz, Gary Munson, Fang-Chi Wu | 1999-02-23 |
| 5164983 | Telemarketing complex performance management system | Percy B. Brown, Brenda Casselman, Gerard Conn, Robert A. Malmi, Margaret H. Redberg +2 more | 1992-11-17 |