Issued Patents All Time
Showing 1–6 of 6 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 8873739 | Instant message contact management in a contact center | Joylee E. Kohler, Rodney A. Thomson | 2014-10-28 |
| 8457300 | Instant message contact management in a contact center | Joylee E. Kohler, Rodney A. Thomson | 2013-06-04 |
| 7729490 | Post-termination contact management | Joylee E. Kohler, Rodney A. Thomson | 2010-06-01 |
| 7711104 | Multi-tasking tracking agent | Andrew D. Flockhart, Kenneth R. Hackbarth, Sarah H. Kiefhaber, Joylee E. Kohler, Gary Olmsted +1 more | 2010-05-04 |
| 7415417 | Presence awareness agent | David G. Boyer, Sally Cartwright, Susan K. Harkreader, Joylee E. Kohler, Doree Duncan Seligmann | 2008-08-19 |
| 7336779 | Topical dynamic chat | David G. Boyer, Sally Cartwright, Susan K. Harkreader, Joylee E. Kohler, Doree Duncan Seligmann | 2008-02-26 |