Issued Patents All Time
Showing 26–34 of 34 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10938867 | Automatic on hold communication session state management in a contact center | Sandesh Chopdekar | 2021-03-02 |
| 10911598 | Personalized wait treatment during interaction with contact centers | Joel M. Ezell | 2021-02-02 |
| 10827072 | Immediate call reconnection to the same agent in a contact center | Jibin George | 2020-11-03 |
| 10764435 | Smart customer assistant in a contact center | — | 2020-09-01 |
| 10757251 | Real time sign language conversion for communication in a contact center | Valentine C. Matula, Sandesh Chopdekar, Sadashiv Vamanrao Deshmukh | 2020-08-25 |
| 10681213 | Dynamic synchronization of co-existing multichannel interactions in a contact center | Clark D. Petrie | 2020-06-09 |
| 10594865 | Efficient management of co-existing multi-channel interactions in a contact center | Clark D. Petrie | 2020-03-17 |
| 10582050 | Personalized wait treatment during interaction with contact centers | Joel M. Ezell | 2020-03-03 |
| 10135985 | Immediate reconnection of a call to an agent in a contact center | Jibin George | 2018-11-20 |