| 9350862 |
System and method for processing speech |
Robert R. Bushey, Benjamin Knott, John M. Martin |
2016-05-24 |
| 9112972 |
System and method for processing speech |
Robert R. Bushey, Benjamin Knott, John M. Martin |
2015-08-18 |
| 9088652 |
System and method for speech-enabled call routing |
Robert R. Bushey, Benjamin Knott |
2015-07-21 |
| 8976942 |
Method, system and software for implementing an automated call routing application in a speech enabled call center environment |
Robert R. Bushey, Benjamin Knott, Marc Goldstein |
2015-03-10 |
| 8879714 |
System and method of determining call treatment of repeat calls |
Robert R. Bushey, Benjamin Knott |
2014-11-04 |
| 8824659 |
System and method for speech-enabled call routing |
Robert R. Bushey, Benjamin Knott |
2014-09-02 |
| 8619966 |
Call routing system and method of using the same |
Robert R. Bushey, Benjamin Knott |
2013-12-31 |
| 8503662 |
System and method for speech-enabled call routing |
Robert R. Bushey, Benjamin Knott |
2013-08-06 |
| 8325884 |
Method, system and software for implementing an automated call routing application in a speech enabled call center environment |
Robert R. Bushey, Benjamin Knott, Marc Goldstein |
2012-12-04 |
| 8306192 |
System and method for processing speech |
Robert R. Bushey, Benjamin Knott, John M. Martin |
2012-11-06 |
| 8295469 |
System and method of determining call treatment of repeat calls |
Robert R. Bushey, Benjamin Knott |
2012-10-23 |
| 8280030 |
Call routing system and method of using the same |
Robert R. Bushey, Benjamin Knott |
2012-10-02 |
| 8005204 |
Call routing system and method of using the same |
Robert R. Bushey |
2011-08-23 |
| 7864942 |
System and method for routing calls |
Benjamin Knott, Robert R. Bushey |
2011-01-04 |
| 7751551 |
System and method for speech-enabled call routing |
Robert R. Bushey, Benjamin Knott |
2010-07-06 |
| 7720203 |
System and method for processing speech |
Robert R. Bushey, Benjamin Knott, John M. Martin |
2010-05-18 |
| 7657020 |
Call routing system and method of using the same |
Robert R. Bushey, Benjamin Knott |
2010-02-02 |
| 7636432 |
System and method of determining call treatment of repeat calls |
Robert R. Bushey, Benjamin Knott |
2009-12-22 |
| 7623632 |
Method, system and software for implementing an automated call routing application in a speech enabled call center environment |
Robert R. Bushey, Benjamin Knott, Marc Goldstein |
2009-11-24 |
| 7242751 |
System and method for speech recognition-enabled automatic call routing |
Robert R. Bushey, Benjamin Knott, John M. Martin |
2007-07-10 |