Issued Patents 2020
Showing 1–5 of 5 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10860371 | Techniques for adapting behavioral pairing to runtime conditions in a task assignment system | Syed Rizvi | 2020-12-08 |
| 10757260 | Techniques for estimating expected performance in a task assignment system | Zia Chishti, Ittai Kan | 2020-08-25 |
| 10757261 | Techniques for pairing contacts and agents in a contact center system | — | 2020-08-25 |
| 10750023 | Techniques for hybrid behavioral pairing in a contact center system | Zia Chishti | 2020-08-18 |
| 10708431 | Techniques for hybrid behavioral pairing in a contact center system | Zia Chishti | 2020-07-07 |