Issued Patents 2019
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10284723 | Managing multiple agent communication sessions in a contact center | Ellwood I. Neuer, III | 2019-05-07 |
| 10225404 | Accurate dispositioning of a telephone call by reconciling cause codes with in-band audio information | Chad Hitchcock | 2019-03-05 |
| 10212200 | Handling audio path failure and poor quality of service for voice calls in a contact center | Chad Hitchcock, Marcin Pycko, Jason P. Ouimette, Christopher S. Haggerty | 2019-02-19 |