Issued Patents 2019
Showing 1–8 of 8 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10498896 | Customer controlled interaction management | Herbert W.A. Ristock, Merijn te Booij, Akbar Riahi, Kentis Gopalla | 2019-12-03 |
| 10447859 | System and method for exposing customer availability to contact center agents | Herbert Willi Artur Ristock, Nikolay Korolev | 2019-10-15 |
| 10440182 | Management of transaction routing to enterprise agents | Sergey Fedorov, Nikolay Anisimov, Herbert Willi Artur Ristock, Nikolay Korolev, Vadim Dymshyts | 2019-10-08 |
| 10440185 | System and method for contact center shared economy | Herbert Willi Artur Ristock, Merijn te Booij, David H. Anderson, Yevgeniy Petrovykh | 2019-10-08 |
| 10382475 | System and method for preventing attacks in communications | Benjamin Friend, Marat Irner, Christopher Connolly, Herbert Willi Artur Ristock, Leonid Vymenets +2 more | 2019-08-13 |
| 10289982 | Context aware interaction | Nikolay Korolev, Herbert Willi Artur Ristock | 2019-05-14 |
| 10291781 | Best match interaction set routing | Nikolay Korolev, Vitaliy Teryoshin, Herbert Willi Artur Ristock | 2019-05-14 |
| 10171655 | Method for assembling a business process and for orchestrating the process based on process beneficiary information | Nikolay Anisimov, Brian Galvin | 2019-01-01 |