Issued Patents 2019
Showing 1–6 of 6 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10440182 | Management of transaction routing to enterprise agents | Sergey Fedorov, Herbert Willi Artur Ristock, Vladimir Mezhibovsky, Nikolay Korolev, Vadim Dymshyts | 2019-10-08 |
| 10289389 | Automated call center software build generator | Petr Makagon, Andriy Ryabchun | 2019-05-14 |
| 10277742 | System and methods for scheduling and optimizing inbound call flow to a call center | Sergey Fedorov, Herbert W.A. Ristock | 2019-04-30 |
| 10250750 | Method and system for integrating an interaction management system with a business rules management system | Yevgeniy Petrovykh, Mark Scott | 2019-04-02 |
| 10218848 | Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center | Vladimir N. Deryugin, Patrick Giacomini, Petr Makagon, Andriy Ryabchun | 2019-02-26 |
| 10171655 | Method for assembling a business process and for orchestrating the process based on process beneficiary information | Vladimir Mezhibovsky, Brian Galvin | 2019-01-01 |