Issued Patents 2019
Showing 1–5 of 5 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10516706 | Systems and methods for providing automated progress updates in a contact center | Neil O'Connor, John H. Yoakum | 2019-12-24 |
| 10425534 | System and method for optimizing agent time | Liam Loftus, Neil O'Connor, Tommy Moran, Seamus Hayes | 2019-09-24 |
| 10356242 | System and method for managing communication interrupts in an enterprise | Thomas Joseph Moran, Ronan Fox, Neil O'Connor, Liam Loftus | 2019-07-16 |
| 10282213 | System and method for conversational configuration of applications | Neil O'Connor, Tony McCormack | 2019-05-07 |
| 10270914 | Enhancing contact center calculations based on real-time speech analytics | Shmuel Shaffer, Seamus Hayes | 2019-04-23 |