Issued Patents 2019
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10462297 | System and method for automated determining when to review an agent response process | Liam Loftus, Neil O'Connor, John McGreevy | 2019-10-29 |
| 10425534 | System and method for optimizing agent time | Liam Loftus, Neil O'Connor, Tommy Moran, Paul D'Arcy | 2019-09-24 |
| 10270914 | Enhancing contact center calculations based on real-time speech analytics | Shmuel Shaffer, Paul D'Arcy | 2019-04-23 |