Issued Patents 2019
Showing 1–10 of 10 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10516706 | Systems and methods for providing automated progress updates in a contact center | Neil O'Connor, Paul D'Arcy | 2019-12-24 |
| 10491579 | Independent parallel interaction space instantiation | — | 2019-11-26 |
| 10477019 | Contact center administration via text stream interaction | Tony McCormack | 2019-11-12 |
| 10462151 | Temporary access of a user profile | Tony McCormack, David Skiba | 2019-10-29 |
| 10263952 | Providing origin insight for web applications via session traversal utilities for network address translation (STUN) messages, and related methods, systems, and computer-readable media | Kundan Singh, Alan B. Johnston | 2019-04-16 |
| 10250848 | Positional controlled muting | — | 2019-04-02 |
| 10237082 | System and method for multimodal interaction aids | Doree Duncan Seligmann, Reinhard Klemm | 2019-03-19 |
| 10225212 | Providing network management based on monitoring quality of service (QOS) characteristics of web real-time communications (WEBRTC) interactive flows, and related methods, systems, and computer-readable media | Harvey Waxman | 2019-03-05 |
| 10218841 | Microphone monitoring and analytics | Jeffrey Hodson, Tony McCormack | 2019-02-26 |
| 10205624 | Bandwidth-efficient archiving of real-time interactive flows, and related methods, systems, and computer-readable media | — | 2019-02-12 |